Terms of Sale

1. Scope

These terms apply to every purchase on Flick AI from Elding, a French SAS registered under SIREN number 104 717 681, with its registered office at 1 rue du Clos, 77510 Tretoire, France, by a consumer or a business. They supplement the Terms of Use.

2. Offers

Flick AI offers a limited free plan (capped resolution, fewer simultaneous generations, downloads not included), three paid plans (Pro, Business and Scale), billed monthly or yearly, and extra credit packs.

The features, number of credits and current prices are shown in the app before you buy. Prices are shown including VAT for consumers; businesses see the VAT breakdown at checkout.

3. Credits

Credits pay for generations and tools. The cost depends on the model, duration and resolution and is shown before each generation.

A plan's monthly credits renew each period and unused ones are not carried over. Credit packs do not expire; they are reserved for subscribers to a paid plan. Credits have no cash value, cannot be transferred and are not refundable once used.

Credits spent on a video generated in the chat stay charged even if the generation fails. Credits spent on the background removal tool are automatically given back if it fails.

4. Subscriptions

Subscriptions renew automatically, for a monthly or yearly period (the yearly offer comes with a discount). Payment is taken at the start of each period.

You can change plan or cancel at any time from the subscription management page. Cancellation takes effect at the end of the paid period; amounts already paid for the current period are not refunded, without prejudice to your legal rights. When you change plan, the proration is calculated by our payment provider.

5. Payment

Payment is made online by card or another method offered, through Stripe. If a payment fails, we may suspend access to the plan's benefits until it is settled.

Your invoices are available from the subscription management page. Businesses can enter the information they need for invoicing there.

6. Right of withdrawal

If you are a consumer, you have 14 days to withdraw from a subscription or a credit purchase, without giving a reason, by writing to us at the address given in the legal notice.

By asking for immediate access to the service or to use your credits, you ask for the contract to be performed immediately. If you withdraw, you only pay for the part of the service already provided; you waive this right for digital content that has been fully supplied (article L221-28 of the French Consumer Code), including credits already used.

7. Warranties

Consumers benefit from the legal guarantee of conformity that applies to digital content and services. The service is provided with no guarantee of result on the quality of AI-generated videos.

8. Price changes

We may change our prices and offers. The change applies to the next billing period, after we tell you about it; you can cancel before it takes effect.

9. Mediation and disputes

For any complaint, write to us first. Consumers may use a consumer mediator free of charge, whose details are provided on request. French law applies.